Always there to help!


Even after the successful startup of your system, we will continue to provide you with expert and reliable support throughout its service life. Whether remotely, on-site or using our digital services (Smart Service), we offer a carefree package for your peace of mind all over the world.

Hotline

Around the clock!

Our service is available for you 24/7.

Service Hotline: +49 9621 6754-977

email: srvcbmnn-tmtncm

RemoteSupport

Expert support provided quickly and efficiently!

Through our remote maintenance service, we access your systems directly via VPN, help you resolve your concerns and prepare a fault diagnosis.

SpareParts

We have the replacements you need!

Our spare part service is available around the clock and offers 24/7 shipping.

OnSite

Short response time!

Our Service Team gets on its way to you within 24 hours.

Maintenance

Preventive measures!

To make your systems more efficient and prevent them from having to be shut down due to wear and tear, we offer regular inspections and maintenance of the production equipment on your premises.

SystemSupport

Does your system need modifying? We can do this for you!

The requirements on the system can change throughout its service life: reuse, sustainability, more durability, increased production volume, higher efficiency or even a relocation. This is where we step in.

Training

Knowledge tailored for success.

Whether operator, process owner or maintenance engineer, our training programs are perfectly customized for you.

SmartGlasses

Seeing exactly what's happening on the ground.

Augmented Reality allows us to support you precisely and efficiently in-situ.

Baumann Service locations


Do you have any questions or need our assistance? We are here to help at any time, anywhere.

Baumann worldwide

Service Europe

Hotline: +49 - 9621 / 67 54 - 977

Mo-Fr: 06.00 am - 10.00 pm (MEZ)
Sa: 06.00 am - 02.00 pm (MEZ)

Baumann GmbH
Oskar-von-Miller-Straße 7

92224 Amberg
Germany

Phone: +49-9621 / 67 54-977
Fax: +49-9621 6754-924
Mail: service@baumann-automation.com

     Service Romania

Service Romania

Hotline: +49 - 9621 / 67 54 - 977

S.C. Baumann Automation S.R.L.
Str. Traian Vuia nr. 141C

400396 Cluj-Napoca
Romania

Phone: (+40) 760 139 902
Mail: dan.negrea@baumann-automation.com

Romania

     Service Asia

Service Asia

Hotline: +86 - 21 33 31 55 00 - 808

Baumann Automation Shanghai Co.,Ltd.
Room 103, Building No. 3
No. 115, Xin Junhuan Road, Minhang District

201114 Shanghai
China

Phone: (+86) 21 3331 5500-808
Mail: services@baumann-automation.com.cn

China

     Service Mexico

Service Mexico

Hotline: +52 (1) 33 21 01 26 53

Vectralis-Baumann
Plant 2
Periférico 2507, Vallarta

45019 Zapopan, Jal.
Mexico

Phone: +52 (1) 33 21 01 26 53
Mail: baumann.service@vectralis.com

Mexico

     Service Taiwan

Service Taiwan

Hotline: +49 - 9621 / 67 54 - 977

Rayser Co., Ltd. No. 122-12
1F, Zhong Hua Road TW

Hukuo Hsinchu Industrial Park
Taiwan

Phone: +886 - 916 / 933 - 243
Mail: stefan.loeer@rayser.com.tw

     Service America

Service America

Hotline: +49 - 9621 6754 - 977

GSN Retooling-Maintenance, Inc.
5123 South Royal Atlanta Drive Tucker

Georgia 30084
USA

Phone: +1 - 770 / 349 - 63 34
Fax: +1 - 678 / 447 - 66 41
Mail: jmueller@gsn-service.de

     Service Russia

Service Russia

Hotline: +49 - 9621 / 67 54 - 977

Ostec Enterprise Ltd
Moldavskaya str., 5/2

121467 Moskau
Russia

Phone: +7 (495) 788-44-44
Fax: +7 (495) 788-44-42
Mail: info@ostec-group.ru

     Service Philippines

Service Philippines

Hotline: +49 - 9621 / 67 54 - 977

NexGen Technology, Inc.
Unit I, 2nd Floor, Correal Building
Lotus St. TS. Cruz Subdivision, Almanza Dos

Las Pinas City 1751
Philippines

Phone 1: +63 - 2 / 26 30 797
Phone2: +63 - 937 / 37 42 523
Fax: +63 - 2 / 85 02 131
Mail: technical@nexgentech.net

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